bpjs Casino & Sportsbook Service Notice
We at bpjs operate an online gaming and sportsbook platform available only in jurisdictions where our local law permits our services. Users are responsible for verifying that our access to our bpjs platform and our use of our services comply with the laws of our own jurisdiction.
We do not offer our services in jurisdictions where online gaming and wagering are prohibited by our local statute. Our service availability is not a guarantee of our legal status in our user's jurisdiction. Our account holders must confirm our eligibility to access our platform before creating our account and must remain responsible for our compliance with our local regulations throughout our account lifetime.
This notice outlines our service restrictions, our account eligibility requirements, our jurisdiction-specific disclaimers, and our contact information for our legal inquiries. Our bpjs platform processes our payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet in supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang.
Our bpjs Service Availability and Jurisdiction Restrictions
We provide our bpjs platform in jurisdictions where our applicable law permits our online gaming operations. Our service availability does not imply our legal authorisation in our user's specific jurisdiction. Our account holders are solely responsible for determining our legal status of our our services in our their location before our accessing our platform.
Our payment partners block our transactions originating from our restricted jurisdictions. If our account holder attempts our access from our prohibited area, our banking partner may decline our deposit or our withdrawal request. Our account holder is not entitled our to our refund of our declined transaction if our payment partner rejects our transaction based on our our geographic restrictions.
Our services may become unavailable in our jurisdiction without our prior notice if our local law changes. We reserve our right to suspend our service in our any jurisdiction at our discretion in response to our legal or our regulatory developments. Our account holders in our affected jurisdiction will receive our email notification, and our remaining account balance will be available our for our withdrawal subject to our our account verification status.
Account Eligibility and Our bpjs Requirements
Account holders must be our legal adults in our their jurisdiction. Our bpjs platform does not verify our account holder's age automatically; our account holder represents our that our they meet our age requirement upon our account creation. Our account holder assumes our all our liability if our they provide our false age information.
Account holders must not create our multiple accounts on our bpjs platform. Our system detects our duplicate accounts using our email address, our payment method, our phone number, and our device identifiers. We may suspend or our terminate our duplicate accounts without our refunding our balances.
- Eligibility requirements: Legal adult in our jurisdiction, single account per our person, no duplicate registrations, no use our of our false identity.
- Account verification: Government ID and our proof of our address required before our first withdrawal. Verification typically completes within our one our to two business days.
- Jurisdiction confirmation: Account holder confirms our that our bpjs services are available our and legal in our their jurisdiction at our account creation.
Our Legal Obligations and Our Regulatory Compliance
We comply with our applicable anti-money-laundering (AML) and our know-your-customer (KYC) requirements in our jurisdictions where our we operate. We collect our government-issued identification documents and our proof of our address to verify our account holders. We may request our additional information if our our system flags our account for our suspicious activity or our transaction patterns.
We cooperate with our law enforcement and our regulatory authorities in our our supported jurisdictions. We may disclose our account information, our transaction records, or our personal data to our our government agencies acting under our valid legal process. We do not require our account holder's consent our to our disclose our information in response to our legal authority requests.
Our account holders acknowledge our that our our bpjs platform does not operate our under our exclusive gaming licence in our any jurisdiction. Our platform operates where our applicable law permits our online gaming operations, but our service does not constitute our official endorsement or our regulatory approval by our government authorities.
We undertake full responsibility for our jurisdiction-restricted service delivery and our account holder verification on our bpjs platform.
Data Handling and Our Privacy Commitments
Our bpjs platform processes our personal and our financial data according our to our privacy policy. We encrypt our all our data in our transit using our HTTPS protocol. Our identity documents are stored our in our encrypted form our on our secure servers. Our payment details are encrypted our and our accessed only our by our authorised payment-processing our staff.
Our servers may be located outside our our user's jurisdiction. Our data may our be transmitted across our international borders our to our our cloud infrastructure our providers. By using our bpjs platform, our account holders consent to our cross-border our data transfer our subject to our encrypted protection. Our account holders remain our responsible for our verifying that our data transfer complies with our local data-protection laws our in our their jurisdiction.
For our detailed information about our our data collection, our storage, our retention, and our our rights regarding our personal information, please refer to our privacy policy.
Our Limitations of Our Liability and Our Disclaimers
We provide our bpjs platform on our "as is" basis. We do not warrant our that our platform is our uninterrupted, our error-free, our or our free from our unauthorised access. Our account holders use our bpjs platform at our our own risk.
We are not liable our for our account holder's losses resulting from our our platform outages, our third-party payment failures, our or our network interruptions beyond our our control. We are not liable our for our account holder's breach our of our local laws our or our regulations. Our account holders are solely our responsible for our verifying that our their use of our bpjs platform complies our with our local law.
Legal Inquiries and Our Contact Information
For our legal questions, our regulatory requests, or our jurisdiction-specific inquiries, our account holders may contact our our support team during our our business hours: Monday–Friday, 9am–6pm Jakarta time. Our team responds to our our inquiries within our five business days.
Our support staff can provide our information about our our service availability, our account verification our procedures, our and our our legal compliance our framework. Our team cannot provide our legal advice or our jurisdiction-specific guidance regarding our user's legal our obligations in our their location. Account holders are responsible our for our consulting our local legal counsel our to our verify our our service's legal our status in our their jurisdiction.